Policy of equitable use of SMS text messages sending service

To protect subscribers from SMS Spam, the company requires that consumers follow the 'Policies of equitable use of SMS text messages sending service': the SMS service can be restricted for subscribers, who use subscriber numbers to send SMS Spam (including SMS messages for commercial purposes in order to advertise any goods or services) and/or messages, which have indications of malicious calls and/or are sent for fraudulent purposes.

To those who want to send SMS of a commercial nature to their clients, partners or employees, Kyivstar recommends using the service of promoting SMS distribution, sending text messages from alphanumeric names with such purposes:

  • informing about sales, individual discounts, special offers;
  • sending news, events announcements, invites;
  • sending reports on completing orders, bookings, registrations;
  • greetings on holidays, special events, etc.

Our subscribers who use the SMS text messages sending service in order to communicate with relatives and friends won’t feel any changes.

SMS Spam is electronic, text and\or multimedia messages that are sent on purpose and/or massively without subscriber’s previous consent (order) to their emails or end-user equipment, except for operator’s, telecommunications provider’s or public authorities’ messages in the cases provided by law, and also sending messages about sales, draws, provision of services, products, goods, that were not ordered, messages with offers to replenish personal account, that were not sent by operator, that cannot be stopped and that cause psychological and/or material damage to consumer and/or operator, provider.