How it works

  1. 1

    Activate the service

    Subscription fee – 1000 UAH/4 weeks

  2. 2

    Receive money

    500 UAH to your bonus account

  3. 3

    Use bonuses

    On calls, internet or SMS at great rates

For 1000 UAH you can get 500 minutes for calls in roaming or use 5 GB of mobile internet, or combine all services of mobile communication.

How to order

чемодан для путешествий

Tariffs with package “Comfortable roaming”

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How you save money

For example, you and your friend are going to Poland. You have ordered the “Comfortable roaming” and your friend hasn’t. Let’s compare the spendings:

Friend’s spendings

стопка монет
  • Calls
    200 min
  • Internet
    3 000 MB
  • SMS
    200 pc
1575 UAH

Your spendings

  • Calls
    200 min
  • Internet
    3 000 MB
  • SMS
    200 pc
1000 UAH

Using the same services in the same amounts as your friend did, you saved 575 UAH with “Comfortable roaming” package.

More about “Comfortable roaming”

How are bonuses added to the account?

When you activate the package, the first 1000 UAH fee is charged immediately. After that, 500 UAH will be added to your bonus account. Then, bonus funds will be added to the account every 4 weeks as soon as the “Comfortable roaming” package fee is charged.

Special package rate is active if the fee is paid.

What is the expiry date of bonus funds?

Bonus funds are active for 4 weeks from the moment they are added. Unused bonus funds are withdrawn after they expire.

How are the services charged in roaming on the package conditions?

Services are paid from the bonus account. When you run out of bonus funds, you can still use the benefits of the package until it expires, but the funds will be charged from the main account.

Which countries does the package cover?

The package is active at all places with active Kyivstar roaming. The special package tariff is active throughout the countries of tariff zones 1 and 2 for all incoming calls, SMS and all outgoing calls to the country of residence and Ukraine. In other directions and countries bonus funds are also used, but at the standard rate from 50 UAH for a minute of call, 1 SMS – UAH, 50 KB – 6 UAH.

Also, rate 1 UAH for 1 min is used for calls to the country of residence and Ukraine.

More details on Kyivstar roaming.

How to check the bonus funds balance?

Keep track of the balance and expiry date bonus funds in “My Kyivstar” system or using the request *120*5*0#

How to deactivate the package?

The package can be deactivated:

The package can be deactivated for free. Unused bonus funds will be withdrawn.

Are there numbers not covered by the service?

The tariff does not work, if you call certain numbers of one of the countries on the list while you are in that country:

Austria, Albania, Armenia, Belgium, Bulgaria, Bosnia and Herzegovina, Great Britain, Germany, Greece, Estonia, Italy, Cyprus, Latvia, Lithuania, Macedonia, Monaco, Palestina, Poland, Russia, Romania, San Marino, Serbia, Uzbekistan, France, Montenegro, Algeria, Democratic Republic of the Congo, Morocco, Tunisia, Switzerland.

Find the detailed code list by the link.

The rate for calls to those numbers in those directions is 50 UAH/min.

Can I activate the package abroad?

The package can be ordered and activated only in Ukraine.

The offer is active throughout Ukraine, except for temporarily occupied territories. The package action can be restricted on the territories of Joint Forces Operation conducting.