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The essence of the updating lies in the following: A Contact Center operators call the customers to specify or check contacts or any other necessary information. Updating will enable unreasonable costs and mistakes of mailing and telemarketing to be avoided and existing customer database to be added with new information.

Benefits

  • Two payment modes are possible: for each entry in the final database (the entry, wherein all the spaces of your interest are specified) or per an hour of operators’ work, that is, the whole time spent by the operator for telephone talks including the route tariff;
  • Processing large volumes of information within the shortest possible time;
  • Use of the automatic calling system that enables 30-50% more information processing without loss of quality and period extension.

Examples of Use

The service is required by financial companies (banks, insurance companies), leading provider companies in the FMCG market, direct marketing agencies and others.

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