The service is assigned for the people who need to provide their personnel of certain qualification with workplaces connected to the call—distributing system on a permanent or temporary basis.
- dedicated workplace within the Kyivstar Business Contact Center;
- the Internet-connected personal computer;
- connection to the intelligence call-processing system.
- Access to the up-to-date adjusted equipment;
- Optimal calls distribution, VIP service, priority and topic calls ranging;
- Forwarding important calls to the appropriate employees;
- Audio recording of talks with the clients;
Examples of Use
- A company establishing its own Contact Center which needs to provide clients with a service as soon as possible but the company is not ready yet.
- Companies, which temporary need to put their personnel up outside the office.
- Companies, which need to carry out a promotion action with a short-term employment of the Contact Center advanced facilities.