Service helps to build longterm relations with customers from the first call. A practiced operator will politely and clearly answer the calls from your customers and partners, and will distribute them as appropriate.
- Single multichannel number for all company’s offices.
- A team of well-practiced operators accepting calls according to selected by the customer schedule and scenario;
- Possibility of accepting and processing faxes, ICQ, SMS and e-messages;
- Access to reports and statistics of calls from your customers and partners.
Examples of Use
- Companies with several offices and telephone numbers requiring centralized receipt of incoming calls;
- E-shops, catalogue merchandising, messenger services;
- Companies having no opportunity or necessity to rent an office and permanent staff.