More about calls abroad
How to activate the “International calls” service?
The service is provided automatically to all Kyivstar customers. It doesn’t need an extra activation.
How to save on international calls?
How much does it cost to send an SMS abroad from Ukraine?
The cost of sending a text message to international numbers depends on which tariff plan you're on.
How much does it cost to call to a satellite phone?
For satellite operators and operators providing telecommunication services while roaming on sea and air transport, regardless of the network host, fixed rate will apply:
- Outgoing calls – 100.00 UAH/min
- SMS – 15,00 UAH/SMS
Are there any numbers not covered by the service?
Tariffs will not apply when calling to the following numbering capacities in
Austria, Albania, Algeria, Armenia, Barbados, Belgium, Benin, Bulgaria, Bosnia and Herzegovina, Burkina Faso, United Kingdom, Germany, Greece, Jimbuti, Estonia, Zambia, Zimbabwe, Italy, Cyprus, Ivory Coast, Latvia, Liberia, Lithuania, Macedonia, Mali, Morocco, Monaco, Niger, Palestine, Poland, Russia, Romania, San Marino, Serbia, Somalia, Sierra Leone, Tunisia, Tajikistan, France, Chad, Montenegro, Switzerland and Jamaica.
The cost of calls for these directions is 20 UAH/min.
Please, note. For subscribers of the "Unlim Social Nets", "Unlim Messengers", "Unlim Video", "Maximum Unlim 2019", "Maximum Unlim 300", "Maximum Unlim 400", "Maximum Unlim 500" and the packages "Call Home" when calling to The indicated number capacities of Italy, Poland and Russia are valid according to the terms of the tariff plan or service.
Are these tariffs apply to all customers?
- For users on Unlim Social Nets, Unlim Messengers, Unlim Video, Maximum Unlim 2019, Maximum Unlim 300, Maximum Unlim 400, Maximum Unlim 500, Professional, World in touch, Communication Unlim, Fun Unlim, Video Unlim, Maximum Unlim, Give More!, Tasty Unlim plans calls abroad to some directions are charged according to the plans' conditions.
- For users on Z-tariff, Z-tariff 2017, All together Z, Give Me More! and Maximum Unlim 400 2018 plans following tariffs for international calls will apply:
Direction Cost, UAH/min
Georgia, Russia and CIS countries
Azerbaijan, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan.
Europe and North America
Countries of Europe:
Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.
Alaska, Hawaii, Greenland, Canada, USA
Asia, Africa and other countries
Afghanistan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Cyprus, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Korea (South Korea), Kuwait, Laos, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Palestine, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam, Yemen.
Africa and Central America:
Algeria, American Virgin Islands, Angola, Angola, Antigua and Barbuda, Argentina, Bahrain, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cuba, Venezuela, Eastern Samoa, East Timor, Gabon (dial-up temporarily closed), Haiti, Guyana, Gambia, Ghana, Guadeloupe, Guatemala, Guinea-Bissau, Guinea, Honduras, Grenada, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Egypt, Zaire, Zambia, Western Sahara, Zimbabwe, Cayman Islands, Cameroon, Kenya, Colombia, Comoros, Congo, Costa Rica, Côte d'Ivoire, Dominican Republic Ivoire, Jamaica, Lesotho, Liberia, Libya, Mauritius, Mauritania, Madagascar, Mayotte, Malawi, Mali, Morocco, Martinique, Mexico, Mozambique, Montserrat, Namibia, Niger, Nigeria, Netherlands Antilles, Nicaragua, Saint Helena, Panama, Paraguay, Peru, Pitcairn, Puerto Rico, Reunion, Rwanda, Salvado , Sao Tome and Principe, Swaziland, Northern Mariana Islands, Seychelles, Saint Pierre and Miquelon, Senegal, Saint Vincent and the Grenadines, Saint Kitts and Nevis, Saint Lucia, Somalia, Sudan, Suriname and Sierra Leone, Tanzania, Turks and Caicos Islands, Togo, Trinidad and Tobago, Togo, Uganda, United Republic of Tanzania, Uganda, United Republic of Tanzania, United Republic of Tanzania, United Republic of Tanzania, United Republic of Tanzania, United Republic of Tanzania, United Republic of Tanzania, United Republic of Tanzania.
Other countries and territories of the world:
Australia, Antarctica, Cocos (Keeling) Islands, Christmas Island, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, Niue, New Zealand, New Caledonia, Norfolk, Palau, Samoa, Solomon Islands, Takelaou, Tonga, Tuvalu, Vanuatu, Wallis and Futuna.
Connection fee when calling abroad – 0 UAH.
The fee for the package of the non-charged minutes is taking off from the first second of the outgoing call. The cost of the first second of every minute of a conversation equals the specified cost of a minute. The cost of all subsequent seconds of the specified minute within the conversation is included in the cost of such a first second of conversation.
How many times per day prepaid subscriber can order the packages?
You can order the package 50 times per day maximum. After you use all the package minutes but continue calling, the next package connects and charges automatically.
If you have used all packages the tariff will be 5 UAH for every minute.
If prepaid subscriber have not enough money to get a package in his balance
In case you have not enough money in your balance to pay for the package, calls are charged per minute. One minute costs 5 UAH.
- every minute is charged automatically with the incoming call;
- you will receive an SMS about the activation;
- the validity of pacs of minutes by the end of the day;
- the cost of the first second of every minute of a conversation equals the specified cost of a minute. The cost of all subsequent seconds of the specified minute within the conversation is included in the cost of such a first second of conversation.
- to resume per-package charging after top-up dial *567# or wait the next day when it resumes automatically.