How it works

  1. 1

    Activate the package

    The payment for services package – 1500 UAH/4 weeks

  2. 2

    Receive bonuses

    800 bonuses to your account (1 bonus = 1 UAH)

  3. 3

    Use bonuses

    On calls, internet or SMS at great rates

For 1500 UAH you can get 800 minutes for calls or use 8 GB, or combine all services of mobile communication. Calculations are made for the first tariff zone.

How to order

чемодан для путешествий

Tariffs with package “Comfortable roaming”

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SMS
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How you save money

For example, you and your friend are going to Poland. You have ordered the “Comfortable roaming” and your friend hasn’t. Let’s compare the spendings:

Friend’s spendings

стопка монет
  • Calls
    250 min
  • Internet
    5 000 MB
  • SMS
    50 pc
Cost
3175 UAH

Your spendings

копилка
  • Calls
    250 min
  • Internet
    5 000 MB
  • SMS
    50 pc
Cost
1500 UAH

Using the same services in the same amounts as your friend did, you saved 1675 UAH with “Comfortable roaming” package.

More about “Comfortable roaming”

How are bonuses added to the account?

When you activate the package, the first 1500 UAH fee is charged immediately. After that, 800 bonuses (1 bonus = 1 UAH) will be added to your bonus account. Then, bonus funds will be added to the account every 4 weeks as soon as the “Comfortable roaming” package fee is charged.

Special package rate is active if the fee is paid.

What is the expiry date of bonus funds?

Bonuses are active for 4 weeks from the moment they are added. Unused bonus funds are withdrawn after they expire.

How are the services charged in roaming on the package conditions?

Services are paid from the bonus account. The special package tariff is active throughout the countries of tariff zones 1 and 2 for all incoming calls, SMS and all outgoing calls to the country of residence and Ukraine. When you run out of bonus funds, you can still use the benefits of the package until it expires, but the funds will be charged from the main account.

Which countries does the package cover?

The package is active at all places with active Kyivstar roaming. The special package tariff is active throughout the countries of tariff zones 1 and 2 for all incoming calls, SMS and all outgoing calls to the country of residence and Ukraine. In other directions and countries bonus funds are also used, but at the standard rate from 50 UAH for a minute of call, 1 SMS – UAH, 50 KB – 6 UAH.

More details on Kyivstar roaming.

How to check the bonus funds balance?

Keep track of the balance and expiry date bonuses in “My Kyivstar” system or using the request *120*4*1#

How to deactivate the package?

The package can be deactivated:

The package can be deactivated for free. Unused bonus funds will be withdrawn.

Are there numbers not covered by the service?

The tariff does not work, if you call certain numbers of one of the countries on the list while you are in that country:

Austria, Albania, Armenia, Belgium, Bulgaria, Bosnia and Herzegovina, Great Britain, Germany, Greece, Estonia, Italy, Cyprus, Latvia, Lithuania, Macedonia, Monaco, Palestina, Poland, Russia, Romania, San Marino, Serbia, Uzbekistan, France, Montenegro, Algeria, Democratic Republic of the Congo, Morocco, Tunisia, Switzerland.

Find the detailed code list by the link.

The rate for calls to those numbers in those directions is 50 UAH/min.

Can I activate the package abroad?

The package can be ordered and activated only in Ukraine.

The offer is active throughout Ukraine, except for temporarily occupied territories. The package action can be restricted on the territories of Joint Forces Operation conducting.