Trustee

Advantages

The Trustee service allows controlling money, regulating spendings as well as topping-up the balance in time.

Terms of service

You do not have to activate the service. You just have to ask for permission from the customer to check his or her account.

The Trustee service is controlled via special USSD commands.

Basic features

 

  1. Checking the balance in a customer’s account

 

To check the balance in other customer’s account send the following USSD command:

*113*380ХХХХХХХХХ#, where ХХХХХХХХХ — the number of a customer, whose account you want to check.

You will receive USSD reply to your request with the following information:

Date and time in the following formatNumber of the customer, whose account you check
 
Account balance
 
DD/MM/YY HH:MM+380ХХХХХХХХХХ. ХХ UAH

Attention!If you check other customer’s balance for the first time the customer will receive the text message with your number and short information about the service, as well as instructions to follow in order to allow you checking his or her account. He or she has to send the USSD command *113*1*380ХХХХХХХХХ#, where ХХХХХХХХХ — phone number of the person who gets permission to check the balance.

You will receive SMS with the customer’s decision.

 

  1. Deleting the number of a customer whose account you checked

 

You can check up to 10 phone numbers. That is why you may need to delete one of them. In order to do so, send the following USSD command:

*113*2*380ХХХХХХХХХ#, the number of a customer, whose account you check.

You will receive a reply with your request result.

 

  1. Cancelling permission to check the balance

 

In order to cancel permission to check your balance, send the following USSD command:

*113*3*380ХХХХХХХХХ#, where ХХХХХХХХХ — phone number of the person who has permission to check your balance.

You will receive a reply with your request result, and the customer will receive SMS about balance check prohibition.

In order to cancel all permissions to check your balance, send the following USSD command:

*113*9#

You will receive a reply with your request result.

 

  1. Retrieving the list of numbers

 

You can check the list of customers’ numbers, whose balance you check, as well as customers’ numbers who check your balance. In order to do so, send the following USSD command:

*113*4#

 

  1. New feature of the Trustee service! Automatic balance notifier

 

From now on, if the balance of your friends’ account is less than UAH 1 you will receive SMS notifying you about this in 40 minutes and thus you will be able to top up their account in time!

This feature is enabled automatically for all prepaid customers using the Trustee service.

To disable this feature, send the following USSD command: *113*6#

To re-enable it, send USSD command: *113*5

New feature is free of charge and functions for checking Kyivstar customers only.

Pricing

Price for each USSD request for checking of other customer’s balance — UAH 0.05.

Prices stated inclusive of VAT. Extra Pension Fund charge — 7.5% of the service cost exclusive of VAT.

Kyivstar does its best to help your family and friends always stay in touch with you. Now you can avoid a situation when somebody from your family cannot call you because he or she has run out of money in the account. The Trustee service will allow you to check their balance provided that they are Kyivstar customers.

Advantages

The Trustee service allows controlling money, regulating spendings as well as topping-up the balance in time.

Terms of service

You do not have to activate the service. You just have to ask for permission from the customer to check his or her account.

The Trustee service is controlled via special USSD commands.

Basic features

 

  1. Checking the balance in a customer’s account

 

To check the balance in other customer’s account send the following USSD command:

*113*380ХХХХХХХХХ#, where ХХХХХХХХХ — the number of a customer, whose account you want to check.

You will receive USSD reply to your request with the following information:

Date and time in the following formatNumber of the customer, whose account you check
 
Account balance
 
DD/MM/YY HH:MM+380ХХХХХХХХХХ. ХХ UAH

Attention!If you check other customer’s balance for the first time the customer will receive the text message with your number and short information about the service, as well as instructions to follow in order to allow you checking his or her account. He or she has to send the USSD command *113*1*380ХХХХХХХХХ#, where ХХХХХХХХХ — phone number of the person who gets permission to check the balance.

You will receive SMS with the customer’s decision.

 

  1. Deleting the number of a customer whose account you checked

 

You can check up to 10 phone numbers. That is why you may need to delete one of them. In order to do so, send the following USSD command:

*113*2*380ХХХХХХХХХ#, the number of a customer, whose account you check.

You will receive a reply with your request result.

 

  1. Cancelling permission to check the balance

 

In order to cancel permission to check your balance, send the following USSD command:

*113*3*380ХХХХХХХХХ#, where ХХХХХХХХХ — phone number of the person who has permission to check your balance.

You will receive a reply with your request result, and the customer will receive SMS about balance check prohibition.

In order to cancel all permissions to check your balance, send the following USSD command:

*113*9#

You will receive a reply with your request result.

 

  1. Retrieving the list of numbers

 

You can check the list of customers’ numbers, whose balance you check, as well as customers’ numbers who check your balance. In order to do so, send the following USSD command:

*113*4#

Pricing

Price for each USSD request for checking of other customer’s balance — UAH 0.05.

All the tariffs are indicated in UAH incl. VAT. The Pension Fund fee in the amount of 7,5 % of the service cost is additionally charged excluding VAT.

Kyivstar does its best to help your family and friends always stay in touch with you. Now you can avoid a situation when somebody from your family cannot call you because he or she has run out of money in the account. The Trustee service will allow you to check their balance provided that they are Kyivstar customers.