How to migrate?
In order to migrate to postpaid you have to visit one of the Kyivstar stores. While signing a contract a natural person has to produce a passport and a copy of a taxpayer identification code certificate. A legal person has to submit the following documents, individual person — this documents.
Find the nearest Kyivstar store
Being a contract subscriber provides the following advantages:
- plans which include: unlimited calls in Kyivstar network and unlimited internet, minutes for calls to all the other networks in Ukraine, including fixed ones, and SMS bundles
- we charge the monthly fee every day in equal parts, so you can top up for any amount and whenever convenient while you get your monthly package of services at once.
- the possibility of using the services now and pay for them later. Free Postponed payment program will help you to stay connected even when your account is out of funds
- reliability that embodied a guaranteed SIM-card replacement and more secure when dealing with financial services and others.
Use the Postponed contract connection service with the possibility to become a contract subscriber of Kyivstar when it is comfortable for you or when you are near our store but you do not have the necessary documents with you.
Kyivstar prepaid subscribers can migrate to contract or business service and save their numbers.
During migration to the contract you save your subscriber experience in Kyivstar network and all connected services (if they are available on the contract plan). The money from the account will be transferred to a special bonus account.
Contract subscribers get the following advantages:
- Possibility of being served on the postpaid basis
- Possibility to subscribe to contract plans,as well as to business plans
- Possibility of receiving detailed bills and other services, available to contract subscribers only
- Business subscribers gain extra advantages available to business subscribers only
Please note. Each subscriber can migrate to contract based service not more than with 5 phone numbers (provided that the subscriber is an individual).
- How to migrate?
In order to migrate to contract you have to visit one of the Kyivstar Stores. While signing a contract an individual has to produce a passport and a copy of a taxpayer identification code. A legal person has to submit the following documents, individual person — this documents. If you want to join existing corporation you have to go to theCustomer Care Center or reach your organization’s Coordinator(Corporate Client Coordinator).
Please, note. During migration your SIM card will be replaced while the phone number will be kept.
- For what services bonuses can be used for?
Bonuses can be used by subscribers who are in Ukraine (not roaming) for outgoing calls to numbers of fixed-line subscribers and other mobile operators in Ukraine, as well as sending SMS and MMS messages and they are not used for to pay subscription fees under the conditions tariff plan.