Number Renovation for postpaid customers

Have Kyivstar number but didn’t use it for a long time? You can reactivate your number, even if it was cancelled or closed.


Due to Number Reactivation service, you keep the history of service in Kyivstar network and receive a discount via Kyivstar Club gratitude program, as if you didn’t stop using this number.

How to reactivate the number

  • Just come to one of the Kyivstar shops. Do not forget to have your passport and your tax ID number with you. Legal entities will need to provide the following documents to our experts.
  • With number reactivation you can also choose contract or business price plans, which are available for connection.

Terms & conditions

  • At the time of reactivation, this number must not be used by another subscriber.
  • Not more than three years have passed since the date of number cancellation (for numbers, which have migrated from the prepaid to the contract, no more than three months).
  • If account has debt at the time of number reactivation, it’s necessary to pay it off.
  • The service is currently not available for Kyivstar subscribers with NDC 068 code.


  • Free of charge, if not more than 90 days have passed since the moment of cancellation.
  • If more than 90 days have passed since the moment of any number cancellation, it can be reactivated with connection to Exclusive Number paid service.

Rates are inclusive of all taxes and fees.