Additional Number

Don’t be afraid of using your mobile number on the іnternet with Additional Number service. Started from UAH 1.00 a day you will have two independent numbers on one SIM card!

Order

from 1.00 UAH/day

Connection *100*33*2#
Check *100*33*1#
Suspension *100*33*4#
Change number *100*33*3#

How to activate the service?

Dial

*100*33*2#

After the order you will receive an SMS with your additional number.

Order

*100*33*2#

Two independent numbers on one SIM card.

Having activated the service you will be able to receive incoming calls to your Additional Number and make phone calls from it without switching SIM cards, as well as receive and send SMS using the additional phone number.

You make a call:

To make a call from the additional number or to send SMS just add the code 818 before the receiver’s number.

You receive a call:

Before the numbers that either call you or send messages (SMS) to your additional number there will be digits 818.

Exclusive Additional Number

Choose and get your own good-looking additional number! Depending on the number simplicity you can choose a platinum, gold or silver number type in My Kyivstar system.

All phone numbers on this page are as an expamle.

Due to technical works, some prepaid subscribers may experience difficulties when receiving SMS to "Additional number". We plan to restore the service approximately on May 28, 2021. We apologize for any inconvenience.

More information More information

Service Activation, Fees and Charges

Dialing
818 — internal service code
To make a call, send SMS messages from your additional number you have to dial a subscriber’s number at your mobile phone in the following format: 818380YYХХХXXХХ, where 818 — the internal service code, 380 — the code of Ukraine, and YYХХХXXХХ — the subscriber’s number whom you are calling or sending the SMS message.
Calls and SMS messages sent to your additional number are redirected to your main number automatically. The subscriber’s number who is calling to you or sending the SMS message to your additional number will be displayed in the following way: 818380YYХХХXXХХ, where 818 — the internal service code, 380 — the code of Ukraine, and YYХХХXXХХ — the subscriber’s number who is calling or sending the SMS message.
The tariffs are in UAH, including all taxes and fees.

Service management	Available channels	Fees and charges
IVR	USSD	My Kyivstar
Service order	477*76	10033*2#	Yes	30.00 UAH/month
Service status check (assigned number; activity status, service schedule)	477*76	10033*1#	Yes	Free of charge
Change of the current number for a new one	Assigned by the system automatically	477*76	10033*3#	Yes	25.00 UAH
Number choice by your own (including platinum, gold or silver)	-	-	Yes	Starting from 50.00 UAH
Service suspension/renewal	477*76	10033*4#	Yes	Free of charge
Service deactivation	477*76	10033*6#	Yes	Free of charge

Exclusive Additional Number Service

Number type	Exclusive number activation fee
Platinum number The number including 4 and more the same figures in succession. For example, 098 8855555, 098 123 4444	1593,75 UAH
Gold number The number including 3 the same figures in succession or the number including the figures in decending/ascending order. For example, 098 2255522, 098 8889555, 098 9876543	1062,50 UAH
Silver number The number including figures combinations or the number with figures “mirror reflection” For example, 098 4562233, 098 1234321	265,63 UAH
Number of your choice Any figures combination, excluding Platinum, Gold and Silver Number combinations.	50.00 UAH

FAQ

Question	Answer
Is it possible to order more than one additional number?	For one primary phone number you can order only one additional phone number.
How often is it possible to change the additional number?	You may change the phone number not more than three times within 30 days upon activation or the last change.
If the service was deactivated and then reactivated will I receive a new number?	If within 2 months upon the service deactivation you wish to resume using it you will be given the same additional phone number. If the service is reactivated upon more than 60 days of its deactivation you will receive a random number or you can independently select a number in My Kyivstar system.
Are there any limitations for phone calls using this service?	Using an additional number it is impossible to make outgoing calls and send SMS to the numbers of foreign mobile operators and to any short numbers, while incoming calls and messages will be received. Correct functioning of the service in roaming is not guaranteed.
Will messages from short numbers be delivered to the additional number?	The additional number is unlikely to receive the messages sent from abbreviated and alphanumerical Kyivstar numbers and CPA providers, as well as the promotional messages of the operator and its partners.
In what cases can my call receiver determine my real number?	If you have Additional Number and SMS-Call services activated and you try to call a mobile number in Ukraine from your additional number and it turns out that you have not enough money for calling on your account the receiver you are trying to reach will get a message about that with SMS-Call service. In this message your real rather additional number will be indicated.
Is it possible to transfer an additional number to the network of another operator as part of the provision of the service of porting a subscriber number?	Due to the technological and administrative peculiarities of the provision of the "Additional number" service, the porting of such a number is not possible within the framework of the provision of the subscriber number portability service.

How other services match with "Additional Number" service

Service name	How interacts with "Additional Number"
"Caller ID Blocking" (Calling Line ID Restriction Service)	CLIR service doesn’t refer to your additional number. So when you call from an additional one, this number will be identified and displayed.
"Autoresponder"	Autoresponder will not work when you have incoming call to your additional number.
"Call Me Back" and "Top-up My Account"	SMS-requests from "Call Me Back" and "Top-up My Account" services will be not delivered to you additional number. The sender will receive a response that such number does not exist.
"Call Forwarding"	If you have set up on your main number "Call Forwarding", it will not work on your additional one. The subscriber who calls you will hear a standard message "The subscriber cannot receive your call at the moment".
"Notify Me"	If you’ve had incoming call, while your phone was turned off, the message, that you appear in the network, will be send from the main number, not from additional one.
"Pay For Me"	The subscriber who calls to your additional number can’t use "Pay For Me" service. If you are calling from additional number and want to use "Pay For Me", your main number will be displayed, not an additional one.
"SMS Forwarding"	SMS-messages can’t be forwarded to your additional number.
Price plans "М2М Data Transfer" and "Special М2М"	If you are subscriber of contract price plans "М2М Data Transfer" and "Special М2М", you can’t order additional number. But if you connected additional number before switching to this plans, it will stay.
"Money Transfer"	Money can’t be transferred to your additional number.
"Short call"	While using Short Call your main number will be displayed, not an additional one.
"SMS and MMS From E-mail"	SMS and MMS from e-mail addresses will not be delivered to you additional number
"SMS Call"	When you call from the additional number to any other mobile in Ukraine and appears that on your account is not enough money, subscriber, whom you tried to reach, will be notified via "SMS Call" (if you have this service connected). This message will contain your main number, not additional.
"MMS service	Sending and receiving MMS from or to an extension is not provided.