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In April 2021 we upgrade Kyivstar IT-systems — it will help us to improve services for our subscribers.
What will change?
If you don't have enough money to pay for extra bundles of megabytes, minutes, messages, and the payment for each unit was charged, then bundled billing is activated immediately after you top up your account.
Updates will be made gradually and valid for some subscribers from April 1, 2021, and for the rest — somewhat later. We will inform you about it in advance in the News section.
If you are our subscriber, find this tariff in the My Kyivstar app or call 477*1
Please note. May be charged the payment when you change your one tariff to another. You will find out the amount of payment in the My Kyivstar application or by calling 477*1. Also unused minutes, megabytes and SMS of the previous tariff will be canceled.
To become our subscriber, purchase a starter pack with the name of this tariff and activate it (the instructions are on the back of the pack). After you activate, you will receive everything that is in the tariff without paying for the first 4 weeks.
If you just switched to this tariff, the payment for the tariff is immediately removed, that is, 125 UAH. Further, this fee will be charged every 4 weeks at night (from 00:00 to 03:00).
If there were not enough funds on the day of the tariff payment, 10 UAH is withdrawn for a package of services for one day. If you have less than UAH 10 on your account, the entire amount is withdrawn, and you will receive this package at a special price.
If on your account no funds and you have replenished it with UAH 125, wait for an SMS that the account has been replenished and you have received a package of services.
For example, you have topped up your account on November 11, next time you need to top up before 23:59:59 on December 8, that is, after 4 weeks. If you have not done this or have not enough top-up, 10 UAH will be withdrawn from your account on December 9 and you will receive:
unlim within Kyivstar network;
100 MB of mobile internet;
10 minutes for calls on other Ukrainian mobiles.
All this is provided for 1 day. What you didn`t use on that day is canceled.
Calls to numbers in Italy, Poland, Russia, Germany and Czech Republic
1,50 UAH/min
Calls to other Ukrainian mobile numbers every day up to 3 packages of 3 minutes
3 UAH/pack
when the packages are over or if there not enough money for the package
1,50 UAH/min
Please pay attention. Minutes and tariff 1.50 UAH/min do not work for some numbers of Italy, Poland, Russia, Germany and Czech Republic. Detailed list find via link.
You can also call Kyivstar numbers for UAH 3 per day if nothing was withdrawn from the account at night.
The following tariffs always apply to landline numbers:
up to 3 packages of 3 minutes
3 UAH/pack
when the packages are over or if there not enough money for the package
1,50 UAH/min
If there is not enough money on your account for the package and every minute payment after replenishment first of all will be valid the payment for the package.
Valid until the end of the day (from 00:00 to 23:59:59). Unused minutes will be canceled.
At the moment when the package is accrued, the fee for it is removed.
If there was not enough money to pay for the package and the fee was charged for each minute, this tariff will be valid until the end of the day (until 23:59:59) even after the account replenishment. And the payment for the minutes package will automatically recover to the next day.
up to 100 packages of 10 SMS are provided within Ukrainian numbers
3 UAH/pack
when the packages are over
1 UAH/SMS
1 package of 10 SMS is provided to abroad
10 UAH/pack
when the package ended or if there not enough money for the package
3 UAH/SMS
MMS (work only within Kyivstar network)
up to 100 packages of10 MMS
3 UAH/pack
when the packages are over or if there not enough money for the package
1 UAH/MMS
If there is not enough money on your account for the package and every minute payment after replenishment first of all will be valid the payment for the package.
To check how much SMS and MMS you have used, dial *251#
More about the additional packages with SMS та MMS.
They are accrued only if you send the SMS or MMS.
Valid until the end of the day (from 00:00 to 23:59:59). Unused SMS and MMS will be canceled.
At the moment when the package is accrued, the fee for it is removed.
If there was not enough money to pay for the package and the fee was charged for every message, this tariff will be valid until the end of the day (until 23:59:59) even after the account replenishment. And the payment for the messages package will automatically recover to the next day.
When activating the starter package with a mark “the first services package included” you will get all the services of tariff without payment for the first 4 weeks.
The estimated cost is the average cost of services according to a tariff plan or a service package per day. It is calculated by dividing the fixed tariff plan or service package fee per corresponding period by the number of days in this period. If the payment period for such services is a month, the estimated cost is calculated by dividing the tariff plan or service package fee by 30 days. The result of division shall be rounded to kopiykas. The estimated cost aims to simplify the comparison of different tariff plans or service package conditions for customers.
The cost of the first second of every minute of a conversation equals the specified cost of a minute. The cost of all subsequent seconds of the specified minute within the conversation is included in the cost of such a first second of conversation.
The counting of every 500 kilobytes included in the non-chargeable amount of megabytes is made at the time of reception/transmission of the first byte of every 500 kilobytes of data.
Access to 3G- and 4G-network is provided if 3G- or 4G-coverage respectively is available and in case of the technical possibility to provide and receive those services. APN for mobile internet – “internet”.
The statement “Unlim On-net calls” means that calls to the mobile numbers within Kyivstar network are not charged.
The statement “calls to other mobiles” means calls to other GSM/UMTS mobile networks.
The statement “Calls to the landline numbers” means calls to Ukrainian landline numbers and to numbers CDMA (with 092, 094 codes).The statement “Calls to other mobile numbers” means calls to numbers other GSM/UMTS networks.
This plan is intended and can be used exceptionally for registered customers and customers served impersonally.
The minimum validity term of plan is 30 days from the date of its launch for activation. After this period, the operator shall be entitled to change the tariffs within the procedure established by the current laws of Ukraine.
Please note that additional conditions for the provision of telecommunication services by Kyivstar are in the section "Important to know".
The tariff plan is active throughout Ukraine, except for temporarily occupied territories. Tariff plan action can be restricted on the territories of Joint Forces Operation conducting.
The tariffs are indicated including all taxes and fees.
What happens to the remaining minutes, megabytes, or SMS?
If you top up your account and order your package by yourself, all leftover minutes, megabytes, and SMS from the previous package will be canceled.
Do I need to order a package by myself if more than 4 weeks have passed since the last tariff fee?
If 4 weeks have passed since you last paid the plan, on the account was 0 and you have topped up, do not order the package by yourself. Wait for the SMS (it will arrive immediately after top-up) that you have received the service package.
shop kyivstar Other address
In April 2021 we upgrade Kyivstar IT-systems — it will help us to improve services for our subscribers.
What will change?
Updates will be made gradually and valid for some subscribers from April 1, 2021, and for the rest — somewhat later. We will inform you about it in advance in the News section.