Video on the go™

More about Video on the go™

• What is Video on the go™?

  Video on the go™ allows you to stream any videos and TV channels you want, from the services listed on your smartphone or tablet, without data charges. The list of services is updating permanently, so stay tuned!

• What is streaming?

  Streaming video and audio – it`s a way of listening to music and watching videos on the internet in real-time, without downloading files to your mobile device. Previously, if you want to watch videos or listen to music you always have to download files to your computer or mobile phone. Now, when the new technology has appeared, you can listen and watch anything instantly, as if the music or movie is already saved on your smartphone. With reliable and fast internet from Kyivstar, you won't feel the difference between listening to music or watch videos, which are downloaded to your phone, and streaming music or video. No more searches in advance, selecting and downloading to your phone, tablet or player. Any song and any video or movie are available at any time, wherever internet access is.

• How do I know whether there is Video on the go™ in my plan?

  Video on the go™ is invented for active users of superfast internet and is already included in each price plan from the list:

  YouTube (including YouTube Kids) Kyivstar TV Megogo Oll TV Divan TV 1+1 video Netflix Amazon Video	Prepaid. Video Unlim, and also in plan Fun Unlim (in case you paid for the services package in time) Kyivstar All together. Kyivstar All Together. Base Postpaid. Smart Business. Smart
  YouTube (including YouTube Kids) Megogo 1+1 video Divan.TV Kyivstar TV	Prepaid. Unlim Video Kyivstar All together. Kyivstar All together. Smart, Kyivstar All together. Smart 2018, Kyivstar All together. Smart 2017, Kyivstar All together. Smart. Region, Kyivstar All together. Comfort And for tariffs with connected Unlim Video + 3000 MB and Unlim Video + 2000 packs
  Megogo Divan TV Kyivstar TV	Prepaid. Professional Postpaid. All for 300

  If you are not sure, which price plan you are using now, you can find information on the main page of the system My Kyivstar.

  For correct function of Video on the go™ restart the phone after activation of the price plan.

• How to connect Video on the go™?

  Video on the go™ has no need to be activated separately if you already use one of the new Kyivstar price planes.

  Prepaid.The service will be connected automatically within 15 minutes, if you pay 100% of the cost for the current month price plan. Reconnecting of the service also occurs within 15 minutes, if you have paid full cost of the plan. If you have moved from another tariff plan with a new service is turned off during the day.

  Contract.As soon as you connect the price plan the service will be provided as standard within a day.

• Do I have to use mobile applications from video services?

  Yes. If you watch movies or TV via web browser on your phone, traffic will be charged. The same is for video applications that are not included in the pack Video on the go™. Make sure you watch the video via official app from one of the video services Video on the go™.

• How about videos stored in my clouds?

  Video on the go™ doesn`t have neither downloading nor view options from the cloud, only from official video streaming services. Of course, if you have already saved video from the cloud on your smartphone, you can watch it offline with no worries about traffic.

• Does data count if I stream the video from social media?

  The Video on the go™ offer includes streaming of video, which is stored on social network’s servers. Please note that the side content from other sites may be visually similar to content on social networks’ servers. Such traffic from other sources is charged.

• If there is other content in the mobile app, such as links to trailers, will this traffic be also uncharged?

  Offer covers only video streaming. Other types of content, in particular technical traffic, promotional counters or any other content, will be charged.

• Whether traffic is charged if I use another smartphone as a mobile hotspot?

  Yes. If you watch the videos via mobile internet of another smartphone (mobile hotspot/tethering), traffic won`t regard the Video on the go™ and will be charged.

• Will I be able to enjoy Video on the go™ in roaming?

  Video on the go™ works only in Kyivstar network. When you travel outside Ukraine, you are under the terms and conditions of roaming services.

• Is there any case when you charge my mobile data?

  • If you watch the videos via mobile internet of another smartphone (mobile hotspot/tethering).
  • If no subscription fee has been charged under the terms of your plan.
  • If you are using the Opera browser or any other browser which "compresses" web pages.
  • If you go to other sites from these applications/pages.
  • When you download apps and updates from Google Play, App Store and Windows Store.
  • If the megabytes from your tariff have expired

  Technical traffic as well as traffic, which is generated by counters, cookies and banner ads on the pages and applications, are also charged according to your plan. If you have already subscribed to one of these applications or downloaded any paid content, the cost of subscription/content will be charged.