Video on the go™

More about Video on the go™

• What is Video on the go™?

  Video on the go™ allows you to stream any videos and TV channels you want, from the services listed on your smartphone or tablet, without the traffic charge in the 3G-network. The list of services is updating permanently, so stay tuned!

• What is streaming?

  Streaming video and audio – it`s a way of listening to music and watching videos on the internet in real-time, without downloading files to your mobile device. Previously, if you want to watch videos or listen to music you always have to download files to your computer or mobile phone. Now, when the new technology has appeared, you can listen and watch anything instantly, as if the music or movie is already saved on your smartphone. With reliable and fast 3G from Kyivstar, you won't feel the difference between listening to music or watch videos, which are downloaded to your phone, and streaming music or video. No more searches in advance, selecting and downloading to your phone, tablet or player. Any song and any video or movie are available at any time, wherever internet access is.

• How do I know whether there is Video on the go™ in my price plan?

  Video on the go™ is invented for active users of 3G superfast internet and is already included in each price plan from the list:

  Prepaid.Kyivstar Online Extra, Kyivstar Online Extra. Region 1, Kyivstar Online Extra. Region 2.

  Contract.All for 125, All for 160, All for 175, All for 300, All for VIP and All for VIP Extra.

  Kyivstar All together. Kyivstar All together -50%, Kyivstar All together 319, Kyivstar All together 289, Kyivstar All together 259, Kyivstar All together 254, Kyivstar All together 234, Kyivstar All together 214.

  Business.3G Business 120, 3G Business 180, 3G Business 300, 3G Business VIP, 3G Business VIP Extra, 3G Business VIP Premium.

  If you are not sure, which price plan you are using now, you can find information on the main page of the system My Kyivstar.

  For correct function of Video on the go™ restart the phone after activation of the price plan.

• How to connect Video on the go™?

  Video on the go™ has no need to be activated separately if you already use one of the new Kyivstar price planes.

  Prepaid.The service will be connected automatically within 15 minutes, if you pay 100% of the cost for the current month price plan. Reconnecting of the service also occurs within 15 minutes, if you have paid full cost of the plan. If you have moved from another tariff plan with a new service is turned off during the day.

  Contract.As soon as you connect the price plan the service will be provided as standard within a day.

• Do I have to use mobile applications from video services?

  Yes. If you watch movies or TV via web browser on your phone, traffic will be charged. The same is for video applications that are not included in the pack Video on the go™. Make sure you watch the video via official app from one of the video services Video on the go™.

• If I spend all tariff megabytes, will video streaming be limited to 2G speeds?

  Yes. Video on the go™ allows you to stream any video and TV channels, without affecting the volume of megabytes superfast 3G internet. When the packet megabytes end, all traffic can be limited up to 2G speed. After using additional packs of megabytes Video on the go™ will be available again on 3G-rate and won`t be charged.

• How about videos stored in my clouds?

  Video on the go™ doesn`t have neither downloading nor view options from the cloud, only from official video streaming services. Of course, if you have already saved video from the cloud on your smartphone, you can watch it offline with no worries about traffic.

• Does data count if I stream the video from social media?

  The Video on the go™ offer includes streaming of video, which is stored on social network’s servers. Please note that the side content from other sites may be visually similar to content on social networks’ servers. Such traffic from other sources is charged.

• If there is other content in the mobile app, such as links to trailers, will this traffic be also uncharged?

  Offer covers only video streaming. Other types of content, in particular technical traffic, promotional counters or any other content, will be charged.

• Whether traffic is charged if I use another smartphone as a mobile hotspot?

  Yes. If you watch the videos via mobile internet of another smartphone (mobile hotspot/tethering), traffic won`t regard the Video on the go™ and will be charged.

• Will I be able to enjoy Video on the go™ in roaming?

  Video on the go™ works only in Kyivstar network. When you travel outside Ukraine, you are under the terms and conditions of roaming services.