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Navigator

With the Navigator service you get the opportunity to control your organization transport and track the location of your employees.

The Navigator service allows saving money instead of buying expensive equipment for locating tracking.

The Navigator service allows customers to tack the location of their SIM cards. To avoid possible conflicts with persons whose location can be determined by means of the Navigator service, the customers are recommended to agree with such persons the opportunity to determine their location.

To use the service you only need your employee to have a mobile phone (it can be located in a vehicle) and a computer with the Internet access. On the operator's computer must be installed Flash Player version 9.0 or higher and Internet browser Firefox 40.0 or higher, Internet Explorer 9.0,10 or higher, Google Chrome 39.0 or higher.

You may determine the subscriber’s location all over the territory of Ukraine where the Kyivstar network coverage is. Average locating accuracy is about 500 m. 1200 m locating accuracy is allowed in suburban zone and up to 300 m within the city with address indication in 47 Ukrainian cities: Kyiv, Dnipropetrovsk, Odessa, Lviv, Kharkiv, Zaporizhzhya, Olexandriya, Berdyansk, Bila Tserkva, Borispil, Brovary, Vinnytsya, Dniprodzerzhinsk, Zhytomyr, Ivano-Frankivsk, Izmail, Kamyanets-Podilskiy, Kirovograd, Kremenchug, Kryvyi Rig, Lutsk, Makiyivka, Mariupol, Melitopol, Myrgorod, Mukacheve, Mykolayiv, Poltava, Rivne, Sumy, Ternopil, Uzhgorod, Uman, Kherson, Khmelnitsky, Cherkassy, Chernivtsi and Chernigiv. In other towns only their name will be indicated.

The Navigator service subscription and management are to be done by the coordinator with the help of My Kyivstar self-service system. The coordinator appoints operators and indicates employees who will be tracked by the operators.

Service Opportunities:

  • Displaying vehicles or employees’ location on an electronic map. The location of several objects can be determined at once (by grouping them for your convenience).
  • Location of cars, cargos or employees within the definite period of time which you can set according to the time or schedule (on specified days).
  • Receiving notifications when a vehicle or employee reaches a specific region indicated on the map or leaves it or when the designated route is changed.
  • Cars, cargos or employees movement history review during different periods of time (e.g. during a working day or week), available also in the form of reports.
  • Sending SMS-messages to one employee or a group of employees directly from the service WEB-interface.
  • Receiving SMS-responses from employees displayed directly on the service WEB-interface.
  • Indication of the objects at your choise on the map.

Tariffication

The Navigator service tariff rates and conditions are determined by the chosen tariff offer. All the charges for the Navigator service are made from the coordinator’s personal account.

Tariff offerSubscription fee, UAHFree requests*
«Testing»** (up to 10 employees)No fee300
«Economy»*** (up to 10 employees)505
«Up to 10 Employees»200150
«Up to 25 Employees»470350
«Up to 50 Employees»900700
«Up to 75 Employees»12501000
«Up to 100 Employees»15001300
«Up to 200 Employees»27002500
«Up to 300 Employees»37003000
«Up to 500 Employees»55006000
«Over 500 Employees»
(unlimited number of employees)
60007000

According to the Economy tariff the basic fee for one request is 1.50 UAH. For all other tariff offers (except for the Economy) the basic fee for one request is 0.50 UAH

In case the subscriber’s location has not been determined (e.g. if the subscriber has been out of network coverage) such a request is not charged.

If you have specified tracking points on the route, the mobile phone’s location is tracked simultaneously at each point.

E.g. during 3 hours (every 15 minutes) you track the location of a number on the route where 5 points are specified. In this case you are charged for the number of requests counted as follows: 1 number * 5 points * 4 checks during 1 hour (every 15 minutes) * 3 hours = 60 requests.

You may activate the Testing tariff offer only if it is your first service activation. This tariff offer is valid till the end of the calendar month in which the service is activated. After that you will be switched to the Economy tariff offer if you have not ordered any other offer by yourself.

You may also send SMS messages from your computer via the Navigator service WEB-interface. The fee for 1 message delivery is 0.10 UAH.

Tariff offer change:

  • You can change your current tariff offer to another one with the same number of subscribers any day of the month, except for the Economy tariff offer. The difference between the old and new subscription fee will be charged from your account. Your application for the tariff offer change will be fulfiled during 24 hours.
  • You can change your tariff offer to another one with the less number of subscribers or to the Economy tariff offer on the first day of the next calendar month. You need to submit your application by 7 p.m. the last day of a calendar month.
  • The tariff offer change is free of charge.


How to order request packages:

If you need the basic cost to be decreased, you can additionally order the request packages.

Request packages

Request packages cost

«200 requests»

96 UAH.

«500 requests»

231 UAH.

«1 500 requests»

556 UAH.

«3 000 requests»

944 UAH.

«7 000 requests»

1944 UAH.

«10 000 requests»

2407 UAH.

«20 000 requests»

4444 UAH.

«50 000 requests»

8200 UAH.

«100 000 requests»

12000 UAH.

The package cost is fully charged at once after the activation.

The request package includes:

  • Request for determining one subscriber’s location;
  • Each request for determining the location during the tracking (with a specified determination frequency);
  • Each request for determining the location during the tracking (reaching/leaving the region or route change).

The request package is valid during 30 (thirty) days upon the activation. Unused requests are cancelled at the end of each month.

Primarily the requests provided according to the activated request package are used and then free requests provided according to the chosen tariff offer.

If the requests provided according to the ordered request package and tariff offer are already used, each further request is charged according to the basic tariff rate for 1 (one) request.

You may order the unlimited number of request packages during one calendar month. Your application for package subscription will be satisfied during 24 hours.

The request packages are not available if you are served within the Economy tariff offer.

All the tariffs are indicated in UAH incl. VAT. The Pension Fund fee in the amount of 7.5 % of the service cost is additionally charged excluding VAT.

Service Activation

The service can be activated by the organization coordinator (an employee authorized to deal with services provided by the Kyivstar Company) with the help of the My Kyivstar self-service system or by dialing 477*34.

To adjust the service the coordinator have to enter the My Kyivstar system, indicate mobile phone numbers which location must be determined and appoint the «operators» who will track objects and employees’ location.

The Navigator Service Mechanics

Roles of the Navigator service users

The coordinator performs the function of Navigator service Administrator who is authorized to:

Appoint roles (Operator or Employee) for using the service. The administrator has no right to appoint his or her own number as the Operator or Employee;

  • Create employees groups;
  • Edit users’ personal data;
  • Change service interface personal settings.

The administrator is not allowed to delegate his or her rights to another user.

Upon the Navigator service activation the Administrator has to distribute Operators and Employees roles among the subscribers.

The subscriber performing the Operator role is allowed to do the following:

  • Work with a map (add objects to the map, design routes);
  • Send SMS to Employees using WEB-interface;
  • Make reports about Employees’ locations (according to the date, route and event);
  • Edit the subscribed Employees’ personal data;
  • Change the service interface personal settings (the time zone, language and maximum length of information list displayed on a page);

Subscribers whose numbers are connected to the My Kyivstar system and who are to be tracked as Employees have no access to the Navigator service.

Objects’ and employees’ location determination

The operator has an opportunity to determine the location of the Employee or group of Employees in two ways:

  • on-line with the electronic map via the service WEB-interface;
  • according to the scheduled time plan for checking the Employee’s location.

Usage Examples:

Example1. Express delivery:

  • After getting an order the operator sends the delivery address to the courier via SMS, and indicates the zone or object where goods should be delivered to on the map as well as the time of delivery. When the courier reaches the indicated zone or object, the operator is notified via SMS. The courier can report the successful delivery by sending the SMS to the short number 5148.
  • The operator will see the response on the WEB-interface. If the operator has no information about the location of delivery zone, he/ she can find it on the map. The operator will be also notified when the courier leaves the zone or object.
  • The delivery register can be analyzed to control couriers’ efficiency.

Advantages for you:

  • The company can improve the delivery process by managing couriers’ routes.
  • The company’s clients waiting for the delivery can quickly get the information about the parcel’s location on the route.

Example 2. Cargo transportation:

  • The system with a given frequency determines the mobile phone's location, which is in the cargo packaging.
  • Setting the route and time of its passing on the map, the operator receives a message in case of deviations from the defined route.
  • A control center manager monitors the speed of delivery.

Advantages for you:

  • The company gets the opportunity to control the delivery process of expensive cargos in real time. It allows reacting quickly if some changes occur and if it is necessary to change the route (it is especially important for the companies that deal with logistics of goods with short expiration date).

To use the service you only need your employee to have a mobile phone (it can be located in a vehicle) and a computer with the Internet access. On the operator’s computer Flash Player 9.0 (or a later version), or FireFox 2.0 (or a later version), or Internet Explorer 7.0 must to be installed.

You may determine the subscriber’s location all over the territory of Ukraine where the Kyivstar network coverage is. Average locating accuracy is about 500 m. 1200 m locating accuracy is allowed in suburban zone and up to 300 m within the city with address indication in 47 Ukrainian cities: Kyiv, Dnipropetrovsk, Donetsk, Odessa, Lviv, Kharkiv, Zaporizhzhya, Olexandriya, Alushta, Berdyansk, Bila Tserkva, Borispil, Brovary, Vinnytsya, Dniprodzerzhinsk, Yevpatoriya, Zhytomyr, Ivano-Frankivsk, Izmail, Kamyanets-Podilskiy, Kerch, Kirovograd, Kremenchug, Kryvyi Rig, Lugansk, Lutsk, Makiyivka, Mariupol, Melitopol, Myrgorod, Mukacheve, Mykolayiv, Poltava, Rivne, Sevastopol, Simferopol, Sumy, Ternopil, Uzhgorod, Uman, Feodosiya, Kherson, Khmelnitsky, Cherkassy, Chernivtsi, Chernigiv and Yalta. In other towns only their name will be indicated.

The Navigator service subscription and management are to be done by the coordinator with the help of My Kyivstar self-service system. The coordinator appoints operators and indicates employees who will be tracked by the operators.

Service Opportunities:

  • Displaying vehicles or employees’ location on an electronic map. The location of several objects can be determined at once (by grouping them for your convenience).
  • Location of cars, cargos or employees within the definite period of time which you can set according to the time or schedule (on specified days).
  • Receiving notifications when a vehicle or employee reaches a specific region indicated on the map or leaves it or when the designated route is changed.
  • Cars, cargos or employees movement history review during different periods of time (e.g. during a working day or week), available also in the form of reports.
  • Sending SMS-messages to one employee or a group of employees directly from the service WEB-interface.
  • Receiving SMS-responses from employees displayed directly on the service WEB-interface.
  • Indication of the objects at your choise on the map.

Tariffication

The Navigator service tariff rates and conditions are determined by the chosen tariff offer. All the charges for the Navigator service are made from the coordinator’s personal account.

Tariff offerSubscription fee, UAHFree requests*
«Testing»** (up to 10 employees)No fee300
«Economy»*** (up to 10 employees)505
«Up to 10 Employees»200150
«Up to 25 Employees»470350
«Up to 50 Employees»900700
«Up to 75 Employees»12501000
«Up to 100 Employees»15001300
«Up to 200 Employees»27002500
«Up to 300 Employees»37003000
«Up to 500 Employees»55006000
«Over 500 Employees»
(unlimited number of employees)
60007000

According to the Economy tariff the basic fee for one request is 1.50 UAH. For all other tariff offers (except for the Economy) the basic fee for one request is 0.50 UAH

In case the subscriber’s location has not been determined (e.g. if the subscriber has been out of network coverage) such a request is not charged.

If you have specified tracking points on the route, the mobile phone’s location is tracked simultaneously at each point.

E.g. during 3 hours (every 15 minutes) you track the location of a number on the route where 5 points are specified. In this case you are charged for the number of requests counted as follows: 1 number * 5 points * 4 checks during 1 hour (every 15 minutes) * 3 hours = 60 requests.

You may activate the Testing tariff offer only if it is your first service activation. This tariff offer is valid till the end of the calendar month in which the service is activated. After that you will be switched to the Economy tariff offer if you have not ordered any other offer by yourself.

You may also send SMS messages from your computer via the Navigator service WEB-interface. The fee for 1 message delivery is 0.10 UAH.

Tariff offer change:

  • You can change your current tariff offer to another one with the same number of subscribers any day of the month, except for the Economy tariff offer. The difference between the old and new subscription fee will be charged from your account. Your application for the tariff offer change will be fulfiled during 24 hours.
  • You can change your tariff offer to another one with the less number of subscribers or to the Economy tariff offer on the first day of the next calendar month. You need to submit your application by 7 p.m. the last day of a calendar month.
  • The tariff offer change is free of charge.


How to order request packages:

If you need the basic cost to be decreased, you can additionally order the request packages.

Request packages

Request packages cost

«200 requests»

96 UAH.

«500 requests»

231 UAH.

«1 500 requests»

556 UAH.

«3 000 requests»

944 UAH.

«7 000 requests»

1944 UAH.

«10 000 requests»

2407 UAH.

«20 000 requests»

4444 UAH.

«50 000 requests»

8200 UAH.

«100 000 requests»

12000 UAH.

The package cost is fully charged at once after the activation.

The request package includes:

  • Request for determining one subscriber’s location;
  • Each request for determining the location during the tracking (with a specified determination frequency);
  • Each request for determining the location during the tracking (reaching/leaving the region or route change).

The request package is valid during 30 (thirty) days upon the activation. Unused requests are cancelled at the end of each month.

Primarily the requests provided according to the activated request package are used and then free requests provided according to the chosen tariff offer.

If the requests provided according to the ordered request package and tariff offer are already used, each further request is charged according to the basic tariff rate for 1 (one) request.

You may order the unlimited number of request packages during one calendar month. Your application for package subscription will be satisfied during 24 hours.

The request packages are not available if you are served within the Economy tariff offer.

All the tariffs are indicated in UAH incl. VAT. The Pension Fund fee in the amount of 7.5 % of the service cost is additionally charged excluding VAT.

Service Activation

The service can be activated by the organization coordinator (an employee authorized to deal with services provided by the Kyivstar Company) with the help of the My Kyivstar self-service system or by dialing 477*34.

To adjust the service the coordinator have to enter the My Kyivstar system, indicate mobile phone numbers which location must be determined and appoint the «operators» who will track objects and employees’ location.

The Navigator Service Mechanics

Roles of the Navigator service users

The coordinator performs the function of Navigator service Administrator who is authorized to:

Appoint roles (Operator or Employee) for using the service. The administrator has no right to appoint his or her own number as the Operator or Employee;

  • Create employees groups;
  • Edit users’ personal data;
  • Change service interface personal settings.

The administrator is not allowed to delegate his or her rights to another user.

Upon the Navigator service activation the Administrator has to distribute Operators and Employees roles among the subscribers.

The subscriber performing the Operator role is allowed to do the following:

  • Work with a map (add objects to the map, design routes);
  • Send SMS to Employees using WEB-interface;
  • Make reports about Employees’ locations (according to the date, route and event);
  • Edit the subscribed Employees’ personal data;
  • Change the service interface personal settings (the time zone, language and maximum length of information list displayed on a page);

Subscribers whose numbers are connected to the My Kyivstar system and who are to be tracked as Employees have no access to the Navigator service.

Objects’ and employees’ location determination

The operator has an opportunity to determine the location of the Employee or group of Employees in two ways:

  • on-line with the electronic map via the service WEB-interface;
  • according to the scheduled time plan for checking the Employee’s location.

Usage Examples:

Example1. Express delivery:

  • After getting an order the operator sends the delivery address to the courier via SMS, and indicates the zone or object where goods should be delivered to on the map as well as the time of delivery. When the courier reaches the indicated zone or object, the operator is notified via SMS. The courier can report the successful delivery by sending the SMS to the short number 5148.
  • The operator will see the response on the WEB-interface. If the operator has no information about the location of delivery zone, he/ she can find it on the map. The operator will be also notified when the courier leaves the zone or object.
  • The delivery register can be analyzed to control couriers’ efficiency.

Advantages for you:

  • The company can improve the delivery process by managing couriers’ routes.
  • The company’s clients waiting for the delivery can quickly get the information about the parcel’s location on the route.

Example 2. Cargo transportation:

  • The system with a given frequency determines the mobile phone's location, which is in the cargo packaging.
  • Setting the route and time of its passing on the map, the operator receives a message in case of deviations from the defined route.
  • A control center manager monitors the speed of delivery.

Advantages for you:

  • The company gets the opportunity to control the delivery process of expensive cargos in real time. It allows reacting quickly if some changes occur and if it is necessary to change the route (it is especially important for the companies that deal with logistics of goods with short expiration date).

Frequently Asked Questions:

Special propositions:

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