For prepaid users:
If you connect to the Star Guard my package for the first time, we do not charge you for the subscription fee during the trial period that is 60 days. After this period, the package fee charges automatically. If there is not enough money to charge a monthly fee, you will be charged a daily fee every day until your account balance will be replenished to the sum, which is enough for charging the monthly fee. If there is no money to charge a daily fee, the package will be temporarily unavailable for use.
For Postpaid users
The basic package Star Guard lite is provided to all subscribers without an additional subscription fee. The subscription fee by the package Star Guard my is 8 UAH per month or only 0.57 UAH per day.
In the Star Guard family, Star Guard kid and Star Guard my apps traffic is charged according to the terms of your tariff plan.
To switch from basic package Star Guard lite to Star Guard my you need to order the Star Guard my package using the code *588*2# and the Star Guard lite package will be disabled.
You can check the status of package using codes
You can disable the package yourself by using the following combinations:
The package can also be automatically disconnected, if within 90 days the user did not replenish the account with an amount sufficient to pay the monthly fee, the package will be disabled for 91 days