Kyivstar Prepaid Subscribers Registration


The Kyivstar Prepaid Subscriber Registration service allows:

  • To become personified customers and receive all information relating to your number, service terms, services provided and used, expenses, etc.
  • Should customers refuse to be rendered Kyivstar network services, they are entitled to repayment of any unused amount from their customer number (solely from the date of registration).

How to connect

In order to be registered, a customer must:

  1. present his/her SIM card
  2. submit in person a written request to the Kyivstar Customers Service Center
  3. have any relevant identity documents:
    • the original passport of a citizen of Ukraine with a registration stamp or any other original document that identify person or confirm the citizenship of Ukraine.