Self-swop of SIM to 4G

Swop your SIM-card to 4G on your own — purchase any Kyivstar pack with 4G mark or order delivery of USIM by Ukrposhta and follow the instructions. Save balance and connected services.

A few simple steps for self-swop of SIM to 4G

  • Purchase Kyivstar starter pac

    purchase any Kyivstar starter pack with 4G mark or order delivery of USIM by Ukrposhta (delivery and USIM are free)

    Please notice. To replace a SIM card by yourself, use the start package without a mark “First package of services is included”.

  • Send a request

    send a request *245*41*0YYYYYYYYY*ZZZZZZZZ# and wait for the message with a password and special combination, where

    0YYYYYYYYY — phone number of new SIM card
    ZZZZZZZZ — PUK1 of new a SIM card

  • Activate

    insert new SIM card into the phone and send a request *111# to activate the number

  • Confirm

    send a request *245*42*ХХХХХХ# from your new SIM card where ХХХХХХ is a password from SMS on your old SIM card

  • Get SMS-confirmation

    restart your telephone after 5 – 10 minutes when you send a request. The request to replace SIM card will be proceed in 30 minutes, you will be notified by SMS

  • Done

    You’ve got 4G SIM card and save: number, tariffs, account balance on the principal and bonus accounts, subscriber length of service, connected services and promotions

More about «Self-swop of SIM to 4G»

  • How to order Ukrposhta delivery

    You can order starter pack:

    You can order delivery if:

    1. You are preppaid subscriber.
    2. Use Kyivstar mobile services for at least 3 months.
    3. Your smartphone supports 4G (LTE).

    The application is processed only on working days until 16:00. Maximum delivery time is up to 5 business days.

    This service is valid all over Ukraine, except temporarily occupied territories and the territories in which the public authorities temporarily cannot implement its powers or perform it incompletely.

  • How to prevent the swop of your SIM-card by third party?

    To prevent the swop of your SIM-card by third party, you can also lock the self-swop of SIM using one of these ways:

    The request will be processed within 30 minutes. You can unlock the service via "My Kyivstar" system or dialing 0800300466

  • If didn’t send a request to swop SIM-card and get a notification on your phone?

    If your number was reported with notification of attempt to swop SIM card which you didn’t initiated, do not worry: restart your phone and stay connected. This is enough too have your SIM card safe.

  • Additional information

    Despite the high level of protection, we pay attention of subscribers who have connected their number with bank card: PUK-code and serial (ICC) of your SIM card are confidential. Please do not disclose it to third parties.

    PUK-code and ICC are marked on start package.

    Also PUK-code can be found with following recommendations.

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