Fax on Email

The Fax to E-mail service will enable you to receive fax messages to your e-mail address.


  • convenience: an access to your personal mail box is enough for viewing fax message;
  • saving money: reducing costs for consumables and fax machine services;
  • confidentiality: any risk of coming printed documents to «strange hands» is ruled out;
  • mobility: fax messages can be received wherever and whenever is possible, and you do not have to be near the fax machine;
  • ecological compatibility: no paper is wasted, since you receive the scanned information;
  • time saving: quick distribution of the received faxes to the executive.

Examples of Usage

  • You can promptly receive the fax being either on a business trip or at home;
  • It is impossible to purchase and keep a stationary fax machine;
  • When moving to a new office, you do not need to change your fax number;
  • You do not need to purchase the stationary fax machine, when you use it occasionally;
  • Mobile office.

Service Opportunities

  • Changing the e-mail address whereto faxes will come.
  • Changing the fax number in case of need.
  • Receiving SMS notifications as to the receipt of new fax messages.

Usage Instructions

  • When making a call to the additional fax number, the caller will hear your greeting and proposal to send the fax message after the signal.
  • When the fax message is sent, the user of the Fax to E-mail service will receive a special SMS message from the KYIVSTAR number.
  • To check your additional fax number, e-mail address whereto faxes come, and the code to resume unconditional forwarding of incoming faxes, please dial *133#. In response, you will receive the SMS message with complete information. Sending request to *133# and the appropriate SMS message are free of charge.
  • If you activated the service and canceled all types of forwarding using the telephone menu, then in order to resume the service availability, you have to set unconditional fax forwarding to the special service number +380672071202 on your own.
  • If you are connected to the SIM for second phone service, then having received confirmation on activating the Fax to E-mail service, you should do two sequential operations:
  • «activate» the basic SIM card by dialing the combination *107# then dial a special GSM code: **21*+380672071202*13#.


Additional fax number activation, except for plans listed below — 25 UAH.

Fax to E-mail service connection — 0.00 UAH.

E-mail address change, except for plans listed below — 10 UAH.

Service subscription fee, except for plans listed below — 10 UAH.

Connection of an additional number, email address change and a fee using the service for tariff plans Gate, IoT 10, IoT 12, IoT 25, IoT 30, IoT 45, IoT 80, IoT 150, IoT 350, IoT 12 NP, IoT 15, IoT 20, IoT 35 , IoT 55, IoT 100, IoT 200, IoT 450, Kyivstar Team, Kyivstar 4G Simple, Kyivstar 4G Simple+, Kyivstar 4G, Kyivstar 4G Extra, Kyivstar 4G Ultra, Kyivstar 4G Business, Smart, Smart+, Smart Max, Smart Business, Unlim+, Simple — 28.24 UAH.

Connection of an additional number, email address change and a fee using the service for tariff plans, Kyivstar 4G Business Premium, Kyivstar 4G Business VIP, Smart Business+, Smart Premium – 0 UAH.


The service can be connected by a coordinator or any other authorized person.

To connect the Fax to E-mail service, it is necessary:

  • To have the registered e-mail address;
  • To activate the additional number for receiving fax messages (for this purpose it is necessary to fill in an appropriate application in the My Kyivstar system or at the nearest Customers Service Centre with the organization’s due power of attorney and the identity paper);
  • To submit the application for service connection (in the "My Kyivstar" system or at the nearest Customers service Centre) and indicate the-mail address.
  • You will be informed about service connection by SMS message.
  • The Fax to E-mail service being activated, the forwarding of incoming faxes from the additional fax number to the special number, +380672071202 becomes automatically available.

Special propositions:

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